Privacy Policy
OhmsHub Privacy Policy
Effective Date: 1 June 2025
- Introduction
OhmsHub (“we”, “us”, “our”), a brand under OhmsKids Pte. Ltd. (ACRA Registration No. 202445337R), is committed to protecting your privacy in compliance with Singapore’s Personal Data Protection Act (PDPA) and other applicable laws. This Privacy Policy governs the collection, use, disclosure, and retention of personal data in connection with our Services. By engaging OhmsHub, you consent to the practices described herein.
- Definitions
“Personal Data”: Data that identifies or can reasonably identify an individual (e.g., name, contact details, billing information).
“Services”: Automation, systemization, and operational services provided under OhmsHub’s Terms and Conditions.
“Client Materials”: Data, content, or files provided by you for Service delivery.
- Data Collection
3.1 Types of Data Collected
We may collect:
Personal Data: Name, email, phone number, job title, billing address, payment details, and business information.
Usage Data: IP addresses, device/browser information, login times, Service interaction metrics, and cookies.
Client Materials: Data uploaded to our systems as part of Service delivery.
3.2 Sources of Data
Directly from you (e.g., forms, contracts, communications).
Automatically via cookies, analytics tools (e.g., Google Analytics), and server logs.
Third-party platforms (e.g., HubSpot, payment processors, CRM tools).
- Use of Data
We use your data for the following purposes:
To provide, maintain, and improve our Services.
To process payments, send invoices, and comply with tax/regulatory obligations.
To communicate with you regarding Service updates, security alerts, and support.
To analyze trends, monitor Service usage, and develop case studies (in anonymized form).
To send marketing communications about OhmsHub’s Services (you may opt-out at any time).
For any other business purpose disclosed at the time of collection or compatible with the above.
- Data Disclosure
5.1 Third-Party Service Providers
We may share data with trusted third parties to enable Service delivery, including:
Payment processors (e.g., Stripe, PayPal).
Cloud storage and IT infrastructure providers (e.g., AWS, Google Cloud).
Analytics and marketing platforms (e.g., HubSpot, Meta Ads).
Legal, accounting, or auditing advisors.
Such third parties are contractually obligated to protect your data and use it solely for the purposes we specify.
5.2 Legal and Regulatory Disclosures
We may disclose data where required by law, regulatory authority, court order, or to protect OhmsHub’s rights, property, or safety.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction. We will notify you via email or website notice of any such change.
5.4 Anonymized Data
We retain the right to use aggregated, non-identifiable data for analytics, industry reports, case studies, and marketing.
- Data Security
6.1 Security Measures
OhmsHub implements technical and organizational safeguards, including encryption, access controls, and regular security audits, to protect your data.
6.2 Limitations
No method of transmission or storage is 100% secure. You acknowledge that OhmsHub is not liable for breaches caused by third-party systems, your failure to secure credentials, or factors beyond our reasonable control.
- Data Retention
We retain Personal Data:
For as long as necessary to fulfill the purposes outlined in this Policy.
To comply with legal obligations (e.g., tax, accounting, or regulatory requirements).
For legitimate business interests, such as dispute resolution, fraud prevention, or enforcing agreements.
Anonymized data may be retained indefinitely for analytics and business development.
- Your Rights
8.1 PDPA Rights
Under the PDPA, you may:
Request access to or correction of your Personal Data.
Withdraw consent for marketing communications.
Request deletion of data, subject to legal or contractual restrictions.
8.2 Process for Requests
Submit requests to info@ohms.sg. We reserve the right to:
Verify your identity before processing requests.
Charge a reasonable fee for repetitive or manifestly unfounded requests.
Refuse requests that jeopardize others’ privacy, legal compliance, or OhmsHub’s legitimate interests.
- International Data Transfers
Your data may be transferred to and processed in countries outside Singapore. We ensure such transfers comply with PDPA through safeguards like contractual clauses or binding corporate rules.
- Cookies and Tracking
10.1 Use of Cookies
We use cookies to enhance user experience, analyze Service usage, and deliver targeted ads.
10.2 Opt-Out
Adjust browser settings to block cookies. Note that some Service features may not function properly if cookies are disabled.
- Policy Updates
OhmsHub may update this Policy periodically. Material changes will be communicated via email or website notice. Continued use of Services after updates constitutes acceptance of the revised Policy.
- Contact Us
For privacy-related inquiries, complaints, or requests:
📧 Email: info@ohms.sg
📍 Address: OhmsHub, Newton, Singapore (ACRA: 202445337R)
